Shipping

All orders are processed within 1-2 business days. If we are experiencing a high volume of orders, shipments may be delayed a few days. 

All custom orders are shipped within the time frame quoted when ordered. 

Shipping charges for your order will be calculated and displayed at checkout.

We ship via UPS, USPS, and Cargo Freight daily. 

 

Refunds & Returns:

Returns 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

All Special Order items such as, beams, custom painted wheels, and spring plates are non-returnable and final sale.

To start the return process, please first contact us via email at aircooledvintageworks@gmail.com for a return authorization number prior to sending the item back. You are responsible for any return shipping costs.


- Any item not in its original condition, is damaged or missing parts for reasons not due to our error and any item that is returned more than 30 days after delivery does not qualify for a refund. 

- All electrical items (headlights, taillights, ignition parts) are final sale and not returnable.

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at aircooledvintageworks@gmail.com. 

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at aircooledvintageworks@gmail.com and send your item to:

Air Cooled Vintage Works

PO BOX 603

Cardiff, CA. 92007

United States. 

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

Shipping 
To return your product, you should mail your product to: Air Cooled Vintage Works, PO BOX 603 Cardiff, CA 92007 United States 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

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